Following its full acquisition by Titan Trust Bank, Union Bank of Nigeria has steadily climbed the ranks to solidify its position as one of the most formidable players in Nigeria’s banking sector.
In the latest 2025 Nigerian Financial Institutions Performance Index (NFIPI), the rebranded entity Union Bank (a member of the Titan Trust Bank Group)secured a spot among the Top 10 Commercial Banks in the country, based on asset growth, digital innovation, customer satisfaction, and market expansion.
The merger, which was finalized in 2023, has since resulted in significant operational restructuring, with a clear focus on technology-driven banking and retail expansion. Union Bank’s transformation under Titan Trust has been hailed as one of the most successful banking mergers in recent years.
According to the ranking report:
- Customer Base: Union Bank now serves over 8 million customers nationwide, boosted by Titan Trust’s agile service delivery systems.
- Asset Value: The bank’s asset base reportedly crossed ₦2.3 trillion in Q2 2025.
- Digital Penetration: Its digital platforms, especially the UnionMobile app and TitanPay wallet, saw a 45% increase in usage over the past year.
- Customer Satisfaction: Ranked in the top 5 for customer support responsiveness and reliability in urban and semi-urban areas.
Industry analysts credit the bank’s swift integration of Titan Trust’s leadership style and Union Bank’s legacy infrastructure as a key driver of the renewed brand’s success.
“The rebranding and acquisition breathed new life into Union Bank. It’s now a hybrid of tradition and innovation,” said Olufemi Adegbite, a financial analyst with FinScope Africa.
The bank continues to invest heavily in SME financing, youth entrepreneurship, and digital infrastructure areas which Titan Trust has always championed.
As the financial services industry becomes increasingly competitive with fintech disruptions and changing consumer habits, Union Bank’s transformation story is being closely watched as a model of strategic consolidation.